At Stay, we believe that entertainment should always remain safe and within your control. We are dedicated to maintaining a responsible environment on stay-casino.online. Our goal is to provide a platform where users can enjoy our services responsibly, while offering clear guidance and practical tools for those who may need assistance managing their participation.
Participation on our platform is strictly limited to individuals who are 18 years of age or older. Underage use of our services is strictly prohibited. We implement identity verification procedures designed to confirm the age of our users. Any account found to belong to a minor will be immediately closed, and any associated activity will be voided.
To assist you in keeping your online activities manageable, we offer a suite of voluntary control mechanisms.
You can establish predetermined limits on the amount of funds you can deposit into your account over a daily, weekly, or monthly period. Similarly, loss limits allow you to cap the maximum amount you are willing to lose within a specified timeframe, ensuring you do not exceed your planned budget.
To help you manage the duration of your visits, you can set alerts or hard limits that notify you when you have been active on the platform for a specific amount of time.
If you require a brief break from our services, you can utilize the time-out feature to temporarily suspend your account access for a short period, such as a few days or weeks. For individuals seeking a longer-term solution, our self-exclusion tool allows you to block your access to the platform for several months or indefinitely.
If you decide you no longer wish to use our services for any reason, you retain the option to permanently close your account by contacting our support team.
We encourage all users to regularly self-assess their habits. Potential warning signs that your activities may be becoming problematic include spending more money or time than you can afford, prioritizing platform activity over personal or professional responsibilities, chasing losses, or feeling distressed regarding your participation. Recognizing these signs early is crucial to maintaining control.
If you feel that your habits are negatively impacting your life, we strongly advise seeking professional assistance. Numerous independent, confidential organizations across Canada offer free counseling and support for individuals facing challenges related to platform activities. We recommend utilizing web searches to find local support groups and helplines tailored to your specific region.
If you share your computer or mobile device with individuals under the age of 18, we strongly recommend implementing parental control software to restrict their access to stay-casino.online. Furthermore, please ensure that your login credentials are kept secure and that you log out of your account after each session to prevent unauthorized access.
Our internal teams are provided with information regarding the principles of safer participation. While we do not act as medical professionals, our support staff is trained to guide users toward the responsible management tools available on our platform and to assist with the implementation of limits or self-exclusion requests.
We routinely review and refine our responsible practices. Any additions to our available tools or modifications to this policy will be updated directly on this page to ensure you have the most current information regarding our player protection initiatives.